Legal Center

Our general terms and conditions covering account registration, billing, acceptable use, and service policies.

How we collect, use, and protect your personal information when you use our website and services.

Our uptime guarantees, hardware guarantees, service credit policies, and refund terms.

How we schedule infrastructure maintenance, provide customer notices, and handle emergency work and service interruptions.

Security responsibilities for our unmanaged services, including reporting incidents, protective isolation, and recovery.

Our disclaimer regarding brand mentions, endorsements, affiliate relationships, financial information, and trading risk.

Our 14-day VPS refund policy, dedicated server policy, refund limitations, and how to request a refund.

Terms governing the NYCServers Affiliate Program, including eligibility, commissions, payouts, tracking, and prohibited activities.

How automatic service renewal works, when the 14-day invoice notice is sent, and how to cancel through the customer portal.