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Privacy Policy

Learn how NYCServers collects, uses, and protects your personal information when you use our website and services.

Last Updated: February 20, 2026

1. General

The privacy policy is to inform you of how NewYorkCityServers ("we", "us", "this website", "our") collects, stores, and protects your information when you use this website.

2. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device when you visit our site. We use the following types of cookies:

  • Essential Cookies: These are necessary for the website to function properly, including security features and bot protection. They cannot be disabled.
  • Analytics Cookies: We use third-party analytics services to help us understand how visitors use our website, including which pages are visited, how long visitors stay, and general usage patterns. This information is used to improve our website and services.
  • Functional Cookies: These allow our website to remember your preferences and provide enhanced functionality, such as maintaining session state and storing user interface settings.

We do not use advertising or ad-targeting cookies. You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

3. The Information We Collect - Non-Customers

  1. Your IP Address
  2. Web Browser Information
  3. Your visit statistics (what pages you viewed, how long you visited)
  4. Any information that you have provided to us through communication (emails, support tickets, forms, live chat, etc)
  5. In addition, we may use third party services such as Google Analytics to collect, monitor, and analyze web site traffic data.

4. The Information We Collect - Customers

  1. Your first and last name (and company name if provided)
  2. Your email address
  3. Your address
  4. Your phone number
  5. Your payment information
  6. Any information that you have provided to us through communication (emails, support tickets, forms, live chat, etc)

5. How We Use The Information Collected

The information collected is used for providing a better experience on this website, and providing you with service. Furthermore, the information collected is used for: keeping fraudulent activity off of our network, client email alerts, advertising, promotional emails to clients, and record keeping.

6. Sharing Your Data

NYCServers does not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website and delivering our services. These providers include:

  • Payment Processors: To process transactions and manage billing securely. Your payment information is handled directly by our payment processors and is not stored on our servers.
  • Analytics Providers: To help us understand website usage patterns and improve our services. These providers collect anonymized or aggregated data about how visitors interact with our website.
  • Email Service Providers: To send transactional communications (such as invoices, support replies, and service notifications) and, where you have opted in, promotional emails.
  • Security & Infrastructure Providers: To protect our website from malicious activity, provide bot protection, and ensure reliable hosting and content delivery.
  • Customer Support Tools: To facilitate live chat and support communications.

These service providers are authorized to use your personal information only as necessary to provide services to us and are contractually obligated to protect your data.

We may also disclose your information if required to do so by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.

7. Security of Your Data

While we follow the industry standards to protect your data no method of transmission over the internet, or method of electronic storage is 100% secure. Because of this we can not guarantee it's absolute security.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal information associated with your account.
  • Deletion: You may request that we delete your personal information. Please note that deleting your data may require cancellation of any active services, as certain information is necessary to provide our services.
  • Opt-Out of Marketing: You may opt out of promotional emails at any time by using the unsubscribe link included in such emails. Opting out of promotional communications does not affect transactional emails related to your account or services.
  • Data Portability: You may request that we provide your personal information in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at support@newyorkcityservers.com. We will respond to your request within thirty (30) days. We may ask you to verify your identity before processing your request to protect the security of your account.

NYCServers will not discriminate against you for exercising any of these rights.

9. Children's Privacy

Our website and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from anyone under 18. If you are under 18, you may not use our services or provide any personal information to us. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly. If you believe that we have inadvertently collected information from a minor, please contact us at support@newyorkcityservers.com.

10. Changes to The Privacy Policy

This privacy policy is effective as of February 20, 2026 and will remain in effect except with respect to any changes in it's provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change the privacy policy at any time, and you should check this privacy policy periodically. Your continued use of the service after we post any modifications to the privacy policy will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified privacy policy.

11. Contact Us

If you have any questions about this privacy policy please contact us.