Hello,
There is an ongoing DDoS attack which is causing high latency and packet loss on the network. Further updates will be provided here once the attack has been blocked.
Update:
The DDoS attack has been blocked and network connectivity has been restore for roughly the last 15 hours.
Hello,
We wil be taking a manual backup of our Automated OS Reinstall / Bandwidth Graphs / Power Control System.
During this time the system will not be available to customers. Connectivity to customer's server will not be effected by this.
We are estimating this process will take about 60 minutes.
---Update---
This has been completed.
Update: This has been completed.
Dear Customer,
This notification is to inform you of scheduled maintenance that may affect your NYCServers service. Please review the details of this notification to determine how it will affect your service.
Brief Description: Code Upgrade
Start: 09/26/2015 12:00 AM EDT
End: 09/26/2015 02:00 AM EDT
Impact: High
Affected Devices:
- CR1.LGA1
- CR2.LGA1
Affected services/components:
- Dedicated Server IPT Network
Full Description:
At approximately 12:00 AM EDT on 09/26/2015, engineers will be upgrading the code on redundant core network devices at our datacenter (325 Hudson St. New York,NY). Downtime is expected to sporadic as each device will be upgraded and reloaded one by one. This maintenance should not exceed 30 minutes overall.
We appreciate your understanding during this necessary maintenance and apologize for any inconvenience this may cause, as we continue to improve the stability of our network.
